Sales Policy
These Terms of Sale ("Agreement") apply to all purchases made by U.S. customers directly from Nexon Botanics®, including by internet, phone or mail. By placing an order, you accept and agree to be bound to the terms and conditions of this Agreement.

PLEASE REVIEW THESE TERMS OF SALE CAREFULLY AS THIS DOCUMENT GOVERNS YOUR PURCHASE OF PRODUCTS FROM NEXON BOTANICS AND CONTAINS IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS, AS WELL AS LIMITATIONS AND EXCLUSIONS THAT MAY APPLY TO YOU.

Nexon Botanics® sells and ships products to end user customers only through our Nexon Botanics® website, Customer Service Call Center and Amazon website. We reserves the right to refuse or cancel your order.

This Agreement and any claim or dispute arising from or relating to this Agreement or any order placed or purchase made by you shall be governed by the laws of the state of California, without regard to conflicts of law provisions.  Nexon Botanics® reserves the right to modify these Terms of Sale at any time.

Shipping Policy

Nexon Botanics® orders are shipped via USPS & UPS on business days (Monday through Friday 8:30-17:30, excluding major holidays).  We are currently offering Free Shipping on all of our products except the promotional products which are usually offered at deep discounts. Your order is important to us, which is why we make sure that your order is quickly processed and safely delivered to your doorstep.

We are currently utilizing Amazon FBA for the fulfillment of all orders. After you have completed your order on our website, a confirmation e-mail listing the details of your order will be sent to the address you provided. The e-mail will serve as a receipt for your purchase.

All orders are shipped within 2-4 business days and delivered within 5-7 business days.


Refund Policy

Nexon Botanics® stands behind the quality of all of our products that we sell and hope for your satisfaction with our products. However, if you are unsatisfied with the products you have purchased from Nexon Botanics®, we offer money back guarantee. 

Returned product of an order value between $50 and $100 is subject to a 25% restocking charge. An order exceeding $101 is subject to a 40% restocking charge.

Your refund will then be processed within 48 hours after receiving the returned product. To receive your refund or for the cancellation of an order, please contact customer service via email or phone.

Email: info@nexonbotanics.com
Phone: 858.705.9653
Non-refundable Items

Free gifts or promotional items with retail value.  Shipping and handling charges applied to free or deeply discounted promotional products are non-refundable.